Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Managed Server 10: Debian Updates

We will update the following packages to the latest version.

  • libopenexr-3-1-30/stable-security 3.2.12-1~deb13u1 amd64 [upgradable from: 3.1.13-2]

Start maintenance window: 11/11/2026 23:00
Stop maintenance window: 12/11/2026 02:00

Update Zammad

We will update Zammad to version 7.2.3.

Reference: #103

Start maintenance window: 11/11/2026 23:00
Stop maintenance window: 12/11/2026 02:00

Matomo: Changes to Multi-Server Setups

To improve stability and maintainability of larger Dedicated Matomo installations, we will perform some planned changes to the configuration.

Why this change?

Operating Matomo in a multi-server setup contains some complexity. We will further standardize and optimize the structure of the single parts of the stack, the monitoring and our automation. This will ensure we can further improve stability and performance, while reducing operational overhead and improving maintainability.

Which installations are affected?

These planned changes affect larger Dedicated Matomo installations that we operate on multiple servers. We will perform the planned changes one installation after the other during this 2-day maintenance window.

What does this mean?

  • Tracking of website users will continue without interruption, no tracking-data will be lost.
  • Access to the Matomo GUI for accessing the statistics will be interrupted temporarily for a short period of approx. 30-60 minutes per installation.
  • After the Matomo GUI is accessible again, tracking-data of the current day will show up with a slight delay until the queued tracking-data backlog is processed (duration of this process depends on the amount of tracking-data to be processed from the queue).

You don't have to do or change anything regarding this change.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 16/11/2026 08:00
Stop maintenance window: 17/11/2026 18:00

Mailcow: Changes to Email Alias Forwarding

To improve email deliverability, we will restrict email aliases from forwarding messages to external domains.

Why this change?

Forwarding emails to external providers can cause authentication issues (particularly SPF), resulting in messages being rejected or classified as spam.

What does this mean?

  • Existing aliases will continue to work as usual, unless modified.
  • Forwarding to locally hosted domains remains unaffected.
  • Creating or modifying aliases to forward to external domains will be restricted.
  • External forwarding will remain possible through an alternative method.

For instructions, please see our forwarding guide.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 30/11/2026 23:00
Stop maintenance window: 01/12/2026 02:00

Past Incidents

Tuesday 16th November 2021

backup: Introduction of Ops One ID Login, scheduled 4 years ago

On Tuesday, the 16.11.2021, we will add support for our Ops One ID to the central backup webinterface This will increase security by preventing direct access to the backup webinterface without Ops One ID login.

During following maintenance window, interruptions of the service are to be expected.

Start maintenance window: 16/11/2021 09:00
Stop maintenance window: 16/11/2021 15:00

Don't hesitate to contact us if you have any questions or uncertainties.

Monday 1st November 2021

Update Discourse, scheduled 5 years ago

We will update Discourse to version 2.7.9.

Due to the inplace upgrade feature of Discourse, no downtime will be required.

Start maintenance window: 01/11/2021 23:00
Stop maintenance window: 02/11/2021 02:00

MongoDB 4.4.10, scheduled 5 years ago

We will update MongoDB to version 4.4.10.

Start maintenance window: 01/11/2021 23:00
Stop maintenance window: 02/11/2021 02:00

Wednesday 27th October 2021

Discourse CVE-2021-41163, scheduled 5 years ago

We have blocked the URL /webhooks/aws for all Discourse SaaS installations due to CVE-2021-41163.

Tuesday 26th October 2021

No incidents reported

Monday 25th October 2021

Update Elasticsearch 7.15.1, scheduled 5 years ago

We will update Elasticsearch to version 7.15.1.

Start maintenance window: 25/10/2021 23:00
Stop maintenance window: 26/10/2021 02:00

Sunday 24th October 2021

No incidents reported

Saturday 23rd October 2021

No incidents reported

Friday 22nd October 2021

No incidents reported

Thursday 21st October 2021

No incidents reported