Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo: Changes to Multi-Server Setups

To improve stability and maintainability of larger Dedicated Matomo installations, we will perform some planned changes to the configuration.

Why this change?

Operating Matomo in a multi-server setup contains some complexity. We will further standardize and optimize the structure of the single parts of the stack, the monitoring and our automation. This will ensure we can further improve stability and performance, while reducing operational overhead and improving maintainability.

Which installations are affected?

These planned changes affect larger Dedicated Matomo installations that we operate on multiple servers. We will perform the planned changes one installation after the other during this 2-day maintenance window.

What does this mean?

  • Tracking of website users will continue without interruption, no tracking-data will be lost.
  • Access to the Matomo GUI for accessing the statistics will be interrupted temporarily for a short period of approx. 30-60 minutes per installation.
  • After the Matomo GUI is accessible again, tracking-data of the current day will show up with a slight delay until the queued tracking-data backlog is processed (duration of this process depends on the amount of tracking-data to be processed from the queue).

You don't have to do or change anything regarding this change.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 16/11/2026 08:00
Stop maintenance window: 17/11/2026 18:00

Update Nextcloud

We will update Nextcloud to version v35.0.3.

Reference: #953

Start maintenance window: 16/11/2026 23:00
Stop maintenance window: 17/11/2026 02:00

Mailcow: Changes to Email Alias Forwarding

To improve email deliverability, we will restrict email aliases from forwarding messages to external domains.

Why this change?

Forwarding emails to external providers can cause authentication issues (particularly SPF), resulting in messages being rejected or classified as spam.

What does this mean?

  • Existing aliases will continue to work as usual, unless modified.
  • Forwarding to locally hosted domains remains unaffected.
  • Creating or modifying aliases to forward to external domains will be restricted.
  • External forwarding will remain possible through an alternative method.

For instructions, please see our forwarding guide.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 30/11/2026 23:00
Stop maintenance window: 01/12/2026 02:00

Past Incidents

Monday 19th June 2023

Sentry 23.6.1, scheduled 3 years ago

We will update Sentry to version 23.6.1.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

OnlyOffice 7.4.0, scheduled 3 years ago

We will update OnlyOffice to version 7.4.0.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Discourse 3.4.0, scheduled 3 years ago

We will update Discourse to version 3.4.0.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Sunday 18th June 2023

No incidents reported

Saturday 17th June 2023

No incidents reported

Friday 16th June 2023

No incidents reported

Thursday 15th June 2023

No incidents reported

Wednesday 14th June 2023

Network Partial Network Outage

At 14/06/2023 15:44 we detected increased high latencies in the network during maintenance work. This delayed the internal data replication, which in turn led to further latencies in the system. As a result, certain services were no longer available. The situation slowly returned to normal after a structured restart of the affected services.

Our analysis showed that this was not an attack. We have identified a human error as the cause. The confidentiality and integrity of the data was guaranteed at all times.

As an immediate measure, first organisational measures have already been taken. In addition, further infrastructure optimisation is planned for the next few weeks to prevent similar problems in the future.

We apologise for the inconvenience experienced by some of our customers. Thank you for your patience and understanding.

Incident timeline

  • 17:48 [Update] - Services are back in operation. We will closely monitor the situation over the next few hours and then analyse the root cause.
  • 16:53 [Update] - We are still experiencing limited availability of certain services. The affected systems are gradually becoming available again
  • 16:23 [Update] - Affected services are partially available again. But still suffering from poor performance
  • 15:53 - We are experiencing a partial outage of our network and are currently investigating the cause

Tuesday 13th June 2023

Managed Server Version 7: Debian Updates, scheduled 3 years ago

We will update the following packages to the latest version.

vim-common/oldoldstable 2:8.1.0875-5+deb10u5 all [upgradable from: 2:8.1.0875-5+deb10u4]
vim/oldoldstable 2:8.1.0875-5+deb10u5 amd64 [upgradable from: 2:8.1.0875-5+deb10u4]
vim-runtime/oldoldstable 2:8.1.0875-5+deb10u5 all [upgradable from: 2:8.1.0875-5+deb10u4]
vim-tiny/oldoldstable 2:8.1.0875-5+deb10u5 amd64 [upgradable from: 2:8.1.0875-5+deb10u4]
xxd/oldoldstable 2:8.1.0875-5+deb10u5 amd64 [upgradable from: 2:8.1.0875-5+deb10u4]

Start maintenance window: 13/06/2023 15:00
Stop maintenance window: 13/06/2023 16:00

Managed Server Version 7: TYPO3 v12.4.2

The versions 12.4.2 of the TYPO3 Enterprise Content Management System have just been released.

https://typo3.org/article/typo3-1242-and-11528-maintenance-releases-published

Managed Server Version 7: TYPO3 v11.5.28

The versions 11.5.28 of the TYPO3 Enterprise Content Management System have just been released.

https://typo3.org/article/typo3-1242-and-11528-maintenance-releases-published

Managed Server Version 8: TYPO3 v11.5.28

The versions 11.5.28 of the TYPO3 Enterprise Content Management System have just been released.

https://typo3.org/article/typo3-1242-and-11528-maintenance-releases-published

Managed Server Version 8: TYPO3 v12.4.2

The versions 12.4.2 of the TYPO3 Enterprise Content Management System have just been released.

https://typo3.org/article/typo3-1242-and-11528-maintenance-releases-published

Managed Server Version 8: Composer 2.5.8

Composer was updated to version 2.5.8.

Reference: #1333

Monday 12th June 2023

Managed Server Version 7: wp-cli 2.8.1

wp-cli was update to version 2.8.1 (release notes).

Managed Server Version 8: wp-cli 2.8.1

wp-cli was update to version 2.8.1 (release notes).