Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cluster Maintenance

We will update soft- and firmware throughout our cluster. During the update, a higher disk i/o latency is to be expected.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Mailcow 2025-12a

We will update Mailcow to version 2025-12a.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Update Collabora

We will update Collabora to version 25.04.8.1.1.

Reference: #1601

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Sentry 25.12.0

We will update Sentry to version 25.12.0.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

GitLab 18.6.2

We will update GitLab to version 18.6.2.

Reference: #1010

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Update GitLab Runner 18.7.0

We will update GitLab Runner to version 18.7.0 .

Reference: #90

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Kibana 8.18.9

We will update Kibana to version 8.18.9.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Elasticsearch 8.19.9

We will update Elasticsearch to version 8.19.9.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Managed Server 8: Debian Updates

We will update the following packages to the latest version.

  • blackfire/any 2:2.29.9 amd64 [upgradable from: 2:2.29.8]
  • containerd.io/bullseye 2.2.1-1~debian.11~bullseye amd64 [upgradable from: 2.2.0-2~debian.11~bullseye]
  • libgd3/oldoldstable-security 2.3.0-2+deb11u1 amd64 [upgradable from: 2.3.0-2]
  • libglib2.0-0/oldoldstable-security 2.66.8-1+deb11u7 amd64 [upgradable from: 2.66.8-1+deb11u6]
  • libglib2.0-data/oldoldstable-security 2.66.8-1+deb11u7 all [upgradable from: 2.66.8-1+deb11u6]
  • ops-php81/unknown 8.1.34-ops-94533 amd64 [upgradable from: 8.1.33-ops-78816]
  • ops-php82/unknown 8.2.30-ops-94527 amd64 [upgradable from: 8.2.29-ops-78812]
  • ops-php83/unknown 8.3.29-ops-94513 amd64 [upgradable from: 8.3.28-ops-89187]
  • ops-php84/unknown 8.4.16-ops-94516 amd64 [upgradable from: 8.4.15-ops-89191]

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Managed Server 9: Debian Updates

We will update the following packages to the latest version.

  • chromium-common/oldstable-security 143.0.7499.169-1~deb12u1 amd64 [upgradable from: 143.0.7499.109-1~deb12u1]
  • chromium/oldstable-security 143.0.7499.169-1~deb12u1 amd64 [upgradable from: 143.0.7499.109-1~deb12u1]
  • chromium-sandbox/oldstable-security 143.0.7499.169-1~deb12u1 amd64 [upgradable from: 143.0.7499.109-1~deb12u1]
  • containerd.io/bookworm 2.2.1-1~debian.12~bookworm amd64 [upgradable from: 2.2.0-2~debian.12~bookworm]
  • ops-php81/unknown 8.1.34-ops-94530 amd64 [upgradable from: 8.1.33-ops-78815]
  • ops-php82/unknown 8.2.30-ops-94531 amd64 [upgradable from: 8.2.29-ops-78814]
  • ops-php83/unknown 8.3.29-ops-94510 amd64 [upgradable from: 8.3.28-ops-89184]
  • ops-php84/unknown 8.4.16-ops-94512 amd64 [upgradable from: 8.4.15-ops-89188]
  • ops-php85/unknown 8.5.1-ops-94519 amd64 [upgradable from: 8.5.0-ops-90314]

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Past Incidents

Saturday 24th June 2023

Cluster Maintenance, scheduled 2 years ago

Two of our SSD disks do report problematic wearout indicator values. For the moment, they still do run fine, but we will replace them out of caution nevertheless. During the rebuild, a higher disk i/o latency is to be expected.

Update 25/06/2023 10:00: Both disk have been replaced successfully.

Start maintenance window: 24/06/2023 18:00
Stop maintenance window: 26/06/2023 06:00

Monday 19th June 2023

Confluence 7.19.10, scheduled 2 years ago

We will update Confluence to version 7.19.10.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Traefik 2.10.2, scheduled 2 years ago

We will update Traefik to version 2.10.2.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Sentry 23.6.1, scheduled 2 years ago

We will update Sentry to version 23.6.1.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

OnlyOffice 7.4.0, scheduled 2 years ago

We will update OnlyOffice to version 7.4.0.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Discourse 3.4.0, scheduled 2 years ago

We will update Discourse to version 3.4.0.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Shibboleth: Security Update XMLTooling, scheduled 2 years ago

An updated version of the XMLTooling library that is part of the OpenSAML and Shibboleth Service Provider software is now available which corrects a server-side request forgery (SSRF) vulnerability.

For details, see Shibboleth Service Provider Security Advisory [12 June 2023].

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Sunday 18th June 2023

No incidents reported

Saturday 17th June 2023

No incidents reported

Friday 16th June 2023

No incidents reported

Thursday 15th June 2023

No incidents reported

Wednesday 14th June 2023

Network Partial Network Outage

At 14/06/2023 15:44 we detected increased high latencies in the network during maintenance work. This delayed the internal data replication, which in turn led to further latencies in the system. As a result, certain services were no longer available. The situation slowly returned to normal after a structured restart of the affected services.

Our analysis showed that this was not an attack. We have identified a human error as the cause. The confidentiality and integrity of the data was guaranteed at all times.

As an immediate measure, first organisational measures have already been taken. In addition, further infrastructure optimisation is planned for the next few weeks to prevent similar problems in the future.

We apologise for the inconvenience experienced by some of our customers. Thank you for your patience and understanding.

Incident timeline

  • 17:48 [Update] - Services are back in operation. We will closely monitor the situation over the next few hours and then analyse the root cause.
  • 16:53 [Update] - We are still experiencing limited availability of certain services. The affected systems are gradually becoming available again
  • 16:23 [Update] - Affected services are partially available again. But still suffering from poor performance
  • 15:53 - We are experiencing a partial outage of our network and are currently investigating the cause

Tuesday 13th June 2023

Managed Server Version 7: Debian Updates, scheduled 2 years ago

We will update the following packages to the latest version.

vim-common/oldoldstable 2:8.1.0875-5+deb10u5 all [upgradable from: 2:8.1.0875-5+deb10u4]
vim/oldoldstable 2:8.1.0875-5+deb10u5 amd64 [upgradable from: 2:8.1.0875-5+deb10u4]
vim-runtime/oldoldstable 2:8.1.0875-5+deb10u5 all [upgradable from: 2:8.1.0875-5+deb10u4]
vim-tiny/oldoldstable 2:8.1.0875-5+deb10u5 amd64 [upgradable from: 2:8.1.0875-5+deb10u4]
xxd/oldoldstable 2:8.1.0875-5+deb10u5 amd64 [upgradable from: 2:8.1.0875-5+deb10u4]

Start maintenance window: 13/06/2023 15:00
Stop maintenance window: 13/06/2023 16:00

Managed Server Version 7: TYPO3 v12.4.2

The versions 12.4.2 of the TYPO3 Enterprise Content Management System have just been released.

https://typo3.org/article/typo3-1242-and-11528-maintenance-releases-published

Managed Server Version 7: TYPO3 v11.5.28

The versions 11.5.28 of the TYPO3 Enterprise Content Management System have just been released.

https://typo3.org/article/typo3-1242-and-11528-maintenance-releases-published

Managed Server Version 8: TYPO3 v11.5.28

The versions 11.5.28 of the TYPO3 Enterprise Content Management System have just been released.

https://typo3.org/article/typo3-1242-and-11528-maintenance-releases-published

Managed Server Version 8: TYPO3 v12.4.2

The versions 12.4.2 of the TYPO3 Enterprise Content Management System have just been released.

https://typo3.org/article/typo3-1242-and-11528-maintenance-releases-published

Managed Server Version 8: Composer 2.5.8

Composer was updated to version 2.5.8.

Reference: #1333