Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo: Changes to Multi-Server Setups

To improve stability and maintainability of larger Dedicated Matomo installations, we will perform some planned changes to the configuration.

Why this change?

Operating Matomo in a multi-server setup contains some complexity. We will further standardize and optimize the structure of the single parts of the stack, the monitoring and our automation. This will ensure we can further improve stability and performance, while reducing operational overhead and improving maintainability.

Which installations are affected?

These planned changes affect larger Dedicated Matomo installations that we operate on multiple servers. We will perform the planned changes one installation after the other during this 2-day maintenance window.

What does this mean?

  • Tracking of website users will continue without interruption, no tracking-data will be lost.
  • Access to the Matomo GUI for accessing the statistics will be interrupted temporarily for a short period of approx. 30-60 minutes per installation.
  • After the Matomo GUI is accessible again, tracking-data of the current day will show up with a slight delay until the queued tracking-data backlog is processed (duration of this process depends on the amount of tracking-data to be processed from the queue).

You don't have to do or change anything regarding this change.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 16/11/2026 08:00
Stop maintenance window: 17/11/2026 18:00

Update Nextcloud

We will update Nextcloud to version v35.0.3.

Reference: #953

Start maintenance window: 16/11/2026 23:00
Stop maintenance window: 17/11/2026 02:00

Mailcow: Changes to Email Alias Forwarding

To improve email deliverability, we will restrict email aliases from forwarding messages to external domains.

Why this change?

Forwarding emails to external providers can cause authentication issues (particularly SPF), resulting in messages being rejected or classified as spam.

What does this mean?

  • Existing aliases will continue to work as usual, unless modified.
  • Forwarding to locally hosted domains remains unaffected.
  • Creating or modifying aliases to forward to external domains will be restricted.
  • External forwarding will remain possible through an alternative method.

For instructions, please see our forwarding guide.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 30/11/2026 23:00
Stop maintenance window: 01/12/2026 02:00

Past Incidents

Friday 30th June 2023

GitLab 16.0.6, scheduled 3 years ago

We will update GitLab to version 16.0.6.

Start maintenance window: 30/06/2023 21:00
Stop maintenance window: 30/06/2023 23:00

Thursday 29th June 2023

Cockpit: Version 3.9.1
  • #861 [BUGFIX] customer observer: write preset for server versions 9 only

Reference: #862

Wednesday 28th June 2023

Cockpit: Version 3.9.0
  • #851 [TASK] Managed Server Version 9 - Base
  • #850 [TASK] nginx: whitelist ip from puppetmaster v9
  • #856 [TASK] Fixtures: add external reference to test customers
  • #856 [BUG] Fixing server hostname validation pattern
  • #849 [FEATURE] Terraform: toggle to disable per customer

Reference: #853

Tuesday 27th June 2023

No incidents reported

Monday 26th June 2023

Cluster Maintenance, scheduled 3 years ago

One of the disks we replaced this weekend has arrived defective, and does led to errors within the cluster. We need to rebuild the data and replace the disk once again. During the rebuild, a higher disk i/o latency is to be expected.

Start maintenance window: 26/06/2023 23:00
Stop maintenance window: 27/06/2023 02:00

Sunday 25th June 2023

No incidents reported

Saturday 24th June 2023

No incidents reported