Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo: Changes to Multi-Server Setups

To improve stability and maintainability of larger Dedicated Matomo installations, we will perform some planned changes to the configuration.

Why this change?

Operating Matomo in a multi-server setup contains some complexity. We will further standardize and optimize the structure of the single parts of the stack, the monitoring and our automation. This will ensure we can further improve stability and performance, while reducing operational overhead and improving maintainability.

Which installations are affected?

These planned changes affect larger Dedicated Matomo installations that we operate on multiple servers. We will perform the planned changes one installation after the other during this 2-day maintenance window.

What does this mean?

  • Tracking of website users will continue without interruption, no tracking-data will be lost.
  • Access to the Matomo GUI for accessing the statistics will be interrupted temporarily for a short period of approx. 30-60 minutes per installation.
  • After the Matomo GUI is accessible again, tracking-data of the current day will show up with a slight delay until the queued tracking-data backlog is processed (duration of this process depends on the amount of tracking-data to be processed from the queue).

You don't have to do or change anything regarding this change.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 16/11/2026 08:00
Stop maintenance window: 17/11/2026 18:00

Update Nextcloud

We will update Nextcloud to version v35.0.3.

Reference: #953

Start maintenance window: 16/11/2026 23:00
Stop maintenance window: 17/11/2026 02:00

Update GitLab

We will update GitLab to version 19.4.7.

Reference: #1241

Start maintenance window: 16/11/2026 23:00
Stop maintenance window: 17/11/2026 02:00

Mailcow: Changes to Email Alias Forwarding

To improve email deliverability, we will restrict email aliases from forwarding messages to external domains.

Why this change?

Forwarding emails to external providers can cause authentication issues (particularly SPF), resulting in messages being rejected or classified as spam.

What does this mean?

  • Existing aliases will continue to work as usual, unless modified.
  • Forwarding to locally hosted domains remains unaffected.
  • Creating or modifying aliases to forward to external domains will be restricted.
  • External forwarding will remain possible through an alternative method.

For instructions, please see our forwarding guide.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 30/11/2026 23:00
Stop maintenance window: 01/12/2026 02:00

Past Incidents

Monday 22nd December 2025

Managed Server 9: Debian Updates, scheduled 10 months ago

We will update the following packages to the latest version.

  • chromium-common/oldstable-security 143.0.7499.169-1~deb12u1 amd64 [upgradable from: 143.0.7499.109-1~deb12u1]
  • chromium/oldstable-security 143.0.7499.169-1~deb12u1 amd64 [upgradable from: 143.0.7499.109-1~deb12u1]
  • chromium-sandbox/oldstable-security 143.0.7499.169-1~deb12u1 amd64 [upgradable from: 143.0.7499.109-1~deb12u1]
  • containerd.io/bookworm 2.2.1-1~debian.12~bookworm amd64 [upgradable from: 2.2.0-2~debian.12~bookworm]
  • ops-php81/unknown 8.1.34-ops-94530 amd64 [upgradable from: 8.1.33-ops-78815]
  • ops-php82/unknown 8.2.30-ops-94531 amd64 [upgradable from: 8.2.29-ops-78814]
  • ops-php83/unknown 8.3.29-ops-94510 amd64 [upgradable from: 8.3.28-ops-89184]
  • ops-php84/unknown 8.4.16-ops-94512 amd64 [upgradable from: 8.4.15-ops-89188]
  • ops-php85/unknown 8.5.1-ops-94519 amd64 [upgradable from: 8.5.0-ops-90314]

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Managed Server 8: Debian Updates, scheduled 10 months ago

We will update the following packages to the latest version.

  • blackfire/any 2:2.29.9 amd64 [upgradable from: 2:2.29.8]
  • containerd.io/bullseye 2.2.1-1~debian.11~bullseye amd64 [upgradable from: 2.2.0-2~debian.11~bullseye]
  • libgd3/oldoldstable-security 2.3.0-2+deb11u1 amd64 [upgradable from: 2.3.0-2]
  • libglib2.0-0/oldoldstable-security 2.66.8-1+deb11u7 amd64 [upgradable from: 2.66.8-1+deb11u6]
  • libglib2.0-data/oldoldstable-security 2.66.8-1+deb11u7 all [upgradable from: 2.66.8-1+deb11u6]
  • ops-php81/unknown 8.1.34-ops-94533 amd64 [upgradable from: 8.1.33-ops-78816]
  • ops-php82/unknown 8.2.30-ops-94527 amd64 [upgradable from: 8.2.29-ops-78812]
  • ops-php83/unknown 8.3.29-ops-94513 amd64 [upgradable from: 8.3.28-ops-89187]
  • ops-php84/unknown 8.4.16-ops-94516 amd64 [upgradable from: 8.4.15-ops-89191]

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Elasticsearch 8.19.9, scheduled 10 months ago

We will update Elasticsearch to version 8.19.9.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Kibana 8.18.9, scheduled 10 months ago

We will update Kibana to version 8.18.9.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Update GitLab Runner 18.7.0, scheduled 10 months ago

We will update GitLab Runner to version 18.7.0 .

Reference: #90

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

GitLab 18.6.2, scheduled 10 months ago

We will update GitLab to version 18.6.2.

Reference: #1010

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Sentry 25.12.0, scheduled 10 months ago

We will update Sentry to version 25.12.0.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Update Collabora, scheduled 10 months ago

We will update Collabora to version 25.04.8.1.1.

Reference: #1601

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Mailcow 2025-12a, scheduled 10 months ago

We will update Mailcow to version 2025-12a.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Cluster Maintenance, scheduled 10 months ago

We will update soft- and firmware throughout our cluster. During the update, a higher disk i/o latency is to be expected.

Start maintenance window: 22/12/2025 23:00
Stop maintenance window: 23/12/2025 02:00

Sunday 21st December 2025

No incidents reported

Saturday 20th December 2025

No incidents reported

Friday 19th December 2025

No incidents reported

Thursday 18th December 2025

Cluster Node Failover

12:14: One of our the nodes in our cluster has failed. The VMs running on this particular host have been automatically migrated to another host. In course of this migration, the affected VMs where rebooted.

12:17: All VMs are up and running on other nodes.

12:25: The affected node lost connection to the cluster due to a reboot. Meanwhile, it's back and reconnected to the cluster again. We will investigate the root cause of this interruption with our supplier.

Wednesday 17th December 2025

ONLYOFFICE 9.2.1, scheduled 10 months ago

We will update ONLYOFFICE to version 9.2.1.

Reference: #133

Start maintenance window: 17/12/2025 23:00
Stop maintenance window: 18/12/2025 02:00

Tuesday 16th December 2025

No incidents reported