Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Wednesday 24th January 2018

No incidents reported

Tuesday 23rd January 2018

No incidents reported

Monday 22nd January 2018

Managed Server Version 5: Update CI Configuration

With this change we hope to circumvent some issues we have from time to time while deploying new module versions for different generations concurrently.

Managed Server Version 5: New Monitoring Check: Microsoft Smart Network Data Services

Microsoft Smart Network Data Services is a Microsoft service that informs us if an IP address is blacklisted from hotmail.com/outlook.com. This check monitors and informs us regularly. In this way, we ensure that your e-mails arrive hotmail customers without problems.

New Cockpit Version: Billing features
  • Update Meteor and npm packages
  • add some fixes and features to billing
  • fix bug while deleting a website
Managed Server Version 5: Monitoring: Modify diskspace calculation

This change will modify our internal diskspace calculation to cover some edge cases we encountered.

Sunday 21st January 2018

No incidents reported

Saturday 20th January 2018

No incidents reported

Friday 19th January 2018

No incidents reported

Thursday 18th January 2018

Managed Server Version 5: Enhance Lets Encrypt Debugging

From time to time, you will encounter problems while changing website configurations with enabled Let's Encrypt certificated. Most of the time, this is related to a failed validation request, for example because a certain server name does not point to our host already.

By now, it was pretty hard to reach the debugging output of our Let's Encrypt client, and it was not possible at all to enforce a run from a shell account. With this change, we add the letsencrypt-renew shortcut which will allow you to enforce renewal and immediately see the output should a problem arise.

For details, please see the corresponding new part in our documentation.