Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Saturday 3rd February 2018

No incidents reported

Friday 2nd February 2018

No incidents reported

Thursday 1st February 2018

New Cockpit Version: Dashboard and minor fixes

Features

  • Dashboard displaying a server and domain count and an auto-updated balance sum.
  • Internal balance overview

Fixes

  • Remove serif font
  • Monthly invoice is now calculated on the 5th each month

Wednesday 31st January 2018

Managed Server Version 5: elasticsearch update, scheduled 7 years ago

Package: elasticsearch
Version: 5.6.7

Tuesday 30th January 2018

Managed Server Version 4: libcurl3 libcurl3-gnutls updates, scheduled 7 years ago

Package: curl
Version: 7.26.0-1+wheezy24
CVE ID: CVE-2018-1000007

  • curl 7.26.0-1+wheezy23 was updated to version curl_7.26.0-1+wheezy24
  • libcurl3_7.26.0-1+wheezy23 was updated to version libcurl3_7.26.0-1+wheezy24
  • libcurl3-gnutls 7.26.0-1+wheezy23 was updated to version libcurl3-gnutls_7.26.0-1+wheezy24
Mailserver Maintanance, scheduled 7 years ago

We perform software updates on our customer mail servers. We expect a downtime of 2-4 minutes.

New features and Changes:

  • Quarantaine: The quarantaine system will save rejected mails
  • Debug: New page for various debugging
  • Some small fixes
  • PTR Resource Record was changed to mail.example.com

Maintenance was completed sucessfully

Monday 29th January 2018

New Cockpit Version: Domain removal and boostrap fix

fixes

  • Bootstrap update caused a flickering modal when placed over a list -> https://github.com/twbs/bootstrap/issues/25206
  • Domain removal task removed domains that were not subject to removal

Sunday 28th January 2018

No incidents reported