Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
GitLab 18.4.4

We will update GitLab to version 18.4.4.

Start maintenance window: 13/11/2025 23:00
Stop maintenance window: 14/11/2025 02:00

Managed Server 9: Debian Updates

We will update the following packages to the latest version.

  • chromium-common/oldstable-security 142.0.7444.162-1~deb12u1 amd64 [upgradable from: 142.0.7444.134-1~deb12u1]
  • chromium/oldstable-security 142.0.7444.162-1~deb12u1 amd64 [upgradable from: 142.0.7444.134-1~deb12u1]
  • chromium-sandbox/oldstable-security 142.0.7444.162-1~deb12u1 amd64 [upgradable from: 142.0.7444.134-1~deb12u1]

Start maintenance window: 13/11/2025 23:00
Stop maintenance window: 14/11/2025 02:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Wednesday 18th April 2018

No incidents reported

Tuesday 17th April 2018

New Cockpit Version: DNS management

Features

  • Create a dns zone
  • Edit a dns zone (all resource types are supported)
  • Delete a dns zone
  • Configure your dns zone template under Customer > DNS Settings
Managed Server Version 5: configurable nginx log format per server

The new introduced website::wrapper::nginx::log_format setting allows you to overwrite the nginx log format as you wish: https://docs.snowflakeops.ch/5-0-stable/services/website.html#custom-log-format

Closes #277

Monday 16th April 2018

DNS Server migration, scheduled 7 years ago

We will migrate our whitelabel DNS servers to new hosts on Monday, 16th of April. During the maintenance window from Monday 09:00 to Tuesday 12:00, access to the DNS management will be disabled. If you have to change any DNS records during this period, please contact us.

Start maintenance window: Mon 16.04.2018 09:00 CEST End maintenance window: Tue 17.04.2018 12:00 CEST

Update Mon 16.04.2018 17:45 CEST

Migration was completed sucessfully. Please note that the address to access the current DNS management was changed to https://nsadmin.snowflakehosting.ch/. We will remove this interface in favour of a cockpit integration soon.

Sunday 15th April 2018

No incidents reported

Saturday 14th April 2018

No incidents reported

Friday 13th April 2018

No incidents reported

Thursday 12th April 2018

No incidents reported