Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Tuesday 8th May 2018

Managed Server Version 5: Kernel Updates / Server Reboot, scheduled 7 years ago

The Linux kernel was updated to 3.16.0-6 / 4.9.0-0.bpo.6. To load those new versions, we will reboot all managed servers (version 5) during our next weekly maintenance window.

Start maintenance window: Tue 08.05.2018 00:00 CEST End maintenance window: Tue 08.05.2018 02:00 CEST

Monday 7th May 2018

Managed Server Version 5: new monitoring check: invalid symantec certificates

All Symantec certificates will stop working in September 2018. Affected customers will be informed by us.

More information: https://blog.qualys.com/ssllabs/2017/09/26/google-and-mozilla-deprecating-existing-symantec-certificates

Managed Server Version 5: website: add preview_username parameter

This change adds the preview_username parameter to each website. By now, the default username used on all non-prod sites is preview. With this change, you can change this name by supplying the desired name with the preview_username parameter.

Furthermore, its possible to set the preview username globally through website::preview_username.

Closes #311

Sunday 6th May 2018

No incidents reported

Saturday 5th May 2018

No incidents reported

Friday 4th May 2018

No incidents reported

Thursday 3rd May 2018

No incidents reported

Wednesday 2nd May 2018

No incidents reported

Tuesday 1st May 2018

No incidents reported