Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Tuesday 15th May 2018

Mailserver Maintanance, scheduled 7 years ago

We perform software updates on our customer mail servers. We expect a downtime of 3-5 minutes

New features / Changes:

  • New SOGo, dovecot and postfix images

Start maintenance window: 15.05.2018 00:00 CEST Stop maintenance window: 15.05.2018 01:00 CEST

Saturday 12th May 2018

No incidents reported

Friday 11th May 2018

Managed Server Version 4: Debian Updates, scheduled 7 years ago

php5 was updated to the latest version.

  • Version: 5.4.45-0+deb7u14

Thursday 10th May 2018

No incidents reported

Wednesday 9th May 2018

No incidents reported

Tuesday 8th May 2018

No incidents reported

Monday 7th May 2018

Managed Server Version 5: new monitoring check: invalid symantec certificates

All Symantec certificates will stop working in September 2018. Affected customers will be informed by us.

More information: https://blog.qualys.com/ssllabs/2017/09/26/google-and-mozilla-deprecating-existing-symantec-certificates

Managed Server Version 5: website: add preview_username parameter

This change adds the preview_username parameter to each website. By now, the default username used on all non-prod sites is preview. With this change, you can change this name by supplying the desired name with the preview_username parameter.

Furthermore, its possible to set the preview username globally through website::preview_username.

Closes #311

Sunday 6th May 2018

No incidents reported