Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Tuesday 29th January 2019

NextCloud Update v15.0.2, scheduled 6 years ago

We will update NextCloud to Version v15.0.2. We expect a downtime of ~10 minutes.

Start maintenance window: 29/01/2019 00:00 CEST
Stop maintenance window: 29/01/2019 02:00 CEST

Tuesday 15th January 2019

Managed Server Version 6: Docker Update, scheduled 6 years ago

We will update Docker to version 18.09.1. Please make sure your containers are starting automatically, as we have to restart the Docker daemon to complete this update.

Start maintenance window: 15/01/2019 00:00 CEST
Stop maintenance window: 15/01/2019 03:00 CEST

Mailserver Update, scheduled 6 years ago

We perform software updates on our mail servers. We expect a downtime of ~5 minutes.

Start maintenance window: 15/01/2019 00:00
Stop maintenance window: 15/01/2019 01:30

New features / Changes:

  • [Web] Apple mobileconfig enhancements
  • [ClamAV] Include signatures from Sanesecurity
  • [SOGo] Fix Reminder Mails
  • [Web] Various minor fixes
  • [Web] Update languages (cs, en)
  • [Compose] Update to Redis 5
  • [Compose] New images for ClamAV, Watchdog, SOGo, Postfix and PHP-FPM
  • [PHP-FPM] Update PHP and libs

Monday 14th January 2019

Managed Server Version 6: Website Service: Enable ModSecurity in DetectionOnly Mode

So far, there was no web application firewall on generation 6 servers, as we had yet to lay some groundwork before. With this change, we will enable ModSecurity and load the OWASP core set, please see the detailed changes below:

  • update nginx to the latest stable version 1.14.2
  • load ModSecurity base configuration
  • load OWASP core rule set
  • enable ModSecurity in DetectionOnly mode (= logging only)
  • detected requests are logged into the ModSecurity audit log at /var/log/nginx/modsecurity.log (accessible via devop user)

Next steps:

  • we will analyze all audit logs and take appropriate actions if required
  • we might contact you over the next 2 weeks to discuss required changes on our or your end if required
  • we're going to activate blocking mode (switch engine from DetectionOnly to on) on Monday, January 28th

Reference: #291

Sunday 13th January 2019

No incidents reported

Saturday 12th January 2019

No incidents reported

Friday 11th January 2019

No incidents reported

Thursday 10th January 2019

Managed Server Version 6: php 71 & php72 update, scheduled 6 years ago

php71 was updated to version 7.1.26.
php72 was updated to version 7.2.14.

Managed Server Version 5: php72 update, scheduled 6 years ago

php72 was updated to version 7.2.14.

New Cockpit Version: Version 1.1.0
  • Bugfix: DNS Zones can be deleted again
  • Bugfix: Customer selector was empty after login
  • Bugfix: Entries in the customer selector were displayed multiple times
  • Feature: Every action is now logged with a diff to Customer / Logs

Wednesday 9th January 2019

No incidents reported