Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Tuesday 26th March 2019

Proxy Migration, scheduled 6 years ago

On Tuesday 26.03.2019 we will migrate our proxy server (proxy.snowflakehosting.ch) to a new server. Thanks to the redundant design, we do not expect any outage.

Saturday 23rd March 2019

No incidents reported

Friday 22nd March 2019

No incidents reported

Thursday 21st March 2019

Update Matomo 3.9.1, scheduled 6 years ago

Matomo was updated to version 3.9.1.

Wednesday 20th March 2019

No incidents reported

Tuesday 19th March 2019

New Cockpit Version: Version 1.2.2
  • #345 [BUGFIX] New domain registration not possible anymore after upstream changes from our supplier

Monday 18th March 2019

Managed Server Version 6: allow outgoing connections to common services by default, scheduled 6 years ago

By now, all outgoing connections where disabled on any server. To connect to the outside world, you had to use our central proxy server for HTTP connections or add appropriate firewall rules manually to allow any other connection. As this configuration requires a deep understanding of networking technologies, it has led to frequent problems due to missing or wrong settings.

As of now, we will therefore enable direct outgoing connections to the following services by default:

  • HTTP(S): TCP Ports 80, 443
  • SMTP(S): TCP Ports 25, 587, 465
  • POP3(S): TCP Ports 110, 995
  • IMAP(S): TCP Ports 143, 993

This rules apply to generation 6 servers only and will cover most outgoing services required out of the box. For any other outgoing connection required, you still have to add manual rules as described in our documentation.

Related to this change, we also updated the corresponding documentation to reflect those new default settings.

Hint: This change might not apply to your company if you or your supervisor decided to keep the old behavior in place. If in doubt, please ask internally or contact us directly for more information.

Reference #527

Sunday 17th March 2019

No incidents reported