Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Monday 16th December 2019

Mailserver Update, scheduled 5 years ago

We perform software updates on our mail servers. We expect a downtime of ~5 minutes.

Start maintenance window: 16/12/2019 23:00 MEZ
Stop maintenance window: 17/12/2019 01:00 MEZ

New features / Changes:

  • [MySQL] MySQL Memory Tuning
  • [Rspamd] New Version
  • [Rspamd] Better Brute Force protection
  • [Mailcow] oAuth support has been added (experimental)
  • [Mailcow] It is now possible to download emails in .eml format from Quarantine
  • [Mailcow] API docs are available via /api
  • [Dovecot] TLS 1.3 Support
  • [Docker] More images are now based on Debian Buster

Saturday 14th December 2019

No incidents reported

Friday 13th December 2019

No incidents reported

Thursday 12th December 2019

No incidents reported

Wednesday 11th December 2019

GitLab Security Release 12.4.6, scheduled 5 years ago

We will update GitLab to version 12.4.6.

Start maintenance window: 11/12/2019 23:00 MEZ
Stop maintenance window: 12/12/2019 02:00 MEZ

Tuesday 10th December 2019

Cockpit: Version 2.0.2
  • #384 [TASK] temporary remove invoice listing to prepare a internal migration. While we're at it, please contact us for any inquiries and we'll provide you the desired invoices manually
  • #390 [TASK] add script to check domain billing records
  • #406 [TASK] cleanup disabled Nutanix API calls which where replaced by Terraform
  • #408 [TASK] switch default location for new servers to es01
  • #410 [TASK] set customer contact details to read-only for a upcoming internal data migration. Please contact us until further notice to change contact details
  • #416 [TASK] add script to export domains per customer
  • #418 [TASK] adjust domain pricing calculation
  • #409 [FEATURE] transfer elements modal: display warning in server transfer mode
  • #414 [FEATURE] export provider and location into new variables for Hiera usage
  • #405 [BUGFIX] server status error details should be should be visible in errors state only
  • #407 [BUGFIX] do not take provisioning status into account on on premise servers
  • #415 [BUGFIX] correct overlay in domain transfer new contact modal

Monday 9th December 2019

Update Discourse 2.3.7, scheduled 5 years ago

We will update Discourse to version 2.3.7.

Due to the inplace upgrade feature of Discourse, no downtime will be required.

Start maintenance window: 09/12/2019 13:00 CET
Stop maintenance window: 09/12/2019 15:00 CET

Sunday 8th December 2019

No incidents reported