Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Wednesday 22nd January 2020

Managed Server Version 6: TLS 1.1 Deactivation and Cipher Suite Update, scheduled 5 years ago

On Wednesday 22.01.2020 we will deactivate TLS 1.1 for all generation 6 servers and adapt the cipher suite to the current recommendations of Mozilla and SSL Labs.

We have already had the change active on a few servers since the end of November 2019 and do not expect any problems.

If you have any questions please open a ticket with our support team.

Monday 20th January 2020

Update Matomo 3.13.1, scheduled 5 years ago

We will update Matomo to version 3.13.1.

Start maintenance window: 20/01/2020 13:00 CET
Stop maintenance window: 20/01/2020 16:00 CET

Sunday 19th January 2020

No incidents reported

Saturday 18th January 2020

No incidents reported

Friday 17th January 2020

No incidents reported

Thursday 16th January 2020

Cockpit: Version 2.0.7
  • #413 [BUGFIX] letsencrypt validation: make sucessful check required to save website on v5 servers
  • #449 [TASK] rename Puppet fact for customerid in initial Terraform run

Reference: #450

Wednesday 15th January 2020

No incidents reported

Tuesday 14th January 2020

GitLab Security Release 12.5.7, scheduled 5 years ago

We will update GitLab to version 12.5.7.

Start maintenance window: 14/01/2020 23:00 CET
Stop maintenance window: 15/01/2020 01:00 CET

Cockpit: Version 2.0.6
  • #394 [TASK] create a new server: add generation 7 alpha
  • #432 [TASK] CI configuration: performance enhancements
  • #439 [TASK] support: remove outdated link to ticket system
  • #443 [TASK] add new Puppet facts for location and provider to initial Terraform run
  • #445 [TASK] update domain pricing. Changes:
    • .se: new price 110.-
  • #413 [FEATURE] letsencrypt validation: enabled validation in blocking mode
  • #433 [FEATURE] domain transfer: add placeholder to nameserver field
  • #434 [FEATURE] domain transfer: add log for transfered and deleted domains
  • #441 [FEATURE] customer informations: add email invoice flag
  • #444 [FEATURE] server: no reboot confirmation on diskspace changes
  • #437 [BUGFIX] domain details: do not display hosts as nameservers anymore

Reference: #446

Monday 13th January 2020

No incidents reported