Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Thursday 19th March 2020

Managed Server Version 5, 6 und 7: PHP 7.2 Update, scheduled 5 years ago

PHP 7.2 was updated to version 7.2.29.

Wednesday 18th March 2020

No incidents reported

Tuesday 17th March 2020

Managed Server Version 6/7: customized the WAF ruleset, scheduled 5 years ago

We noticed that the ModSecurity core rule set was sometimes too restrictive. We have therefore decided to remove the data leak rules (950-954) due to false alarms. These are rules that are intended to prevent an attacker from collecting information about the system, e.g. For example, if PHP code is returned instead of being executed. We have also deactivated the WAF in the backends of the following CMS systems: Neos, TYPO3 and Wordpress to simplify the use of our WAF.

If you notice any problems or have any further questions, do not hesitate to contact us.
Best for your Ops One team

Monday 16th March 2020

No incidents reported

Sunday 15th March 2020

No incidents reported

Saturday 14th March 2020

No incidents reported

Friday 13th March 2020

No incidents reported