Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Monday 13th April 2020

No incidents reported

Sunday 12th April 2020

No incidents reported

Saturday 11th April 2020

No incidents reported

Friday 10th April 2020

No incidents reported

Thursday 9th April 2020

No incidents reported

Wednesday 8th April 2020

Cockpit: Version 2.2.0

Dear customer,

With today's Cockpit release 2.2.0, we're proud to announce the general availability of our next managed server version 7. Over the last months, we dedicated many hours to this project and we want to thank you for your feedback on this way. Also, we completely revised the corresponding documentation which is available at https://docs.opsone.ch/.

Please let us know if you have any questions or feedback.

Sincerely, Your Ops One Team

Changes

  • #479 [TASK] Adapt naming: "Location" to "Provider", "HA Cluster" to "Location"
  • #491 [TASK] Update domain pricing: Added .tn domain
  • #495 [TASK] Adapt naming: "Generation" to "Version", "Servers" to "Managed Server"
  • #496 [TASK] Website details v7: Rename uwsgi type to "Python"
  • #475 [TASK] Domain billing: Adapt domain checks to new process
  • #476 [TASK] Website form: Implement new website name validation rules (See documentation for details)
  • #480 [TASK] Website details: Rename Let's Encrypt to Auto SSL and allow enabling only when validation was successful
  • #481 [TASK] Website details Move PHP version selector below type
  • #497 [TASK] Server form: Remove possibility to add additional network interfaces which does not work with some providers
  • #497 [TASK] Server networking: Remove possibility to add additional network interfaces which does not work with some providers
  • #500 [TASK] Server form: Remove RC label and switch default managed server version to 7
  • #333 [FEATURE] Website list: Add automatic tag for SSL configuration
  • #333 [FEATURE] Server/website list: Search will not search through all available fields including all subfields
  • #474 [FEATURE] Server form: Add per version limits to CPU, memory and diskspace
  • #483 [FEATURE] Website details: Show number of monitoring checks and on call status in tab title
  • #498 [FEATURE] Server/website details: Add links to the approriate documentation sections
  • #472 [BUGFIX] Website details: Respect server oncall setting when creating new default monitoring checks
  • #477 [BUGFIX] Website list: Do not include removed websites in new website calculation
  • #487 [BUGFIX] Server status: Fix handling of monitoring entries in pending state

Reference: #489

Tuesday 7th April 2020

No incidents reported