Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
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Scheduled Maintenance
Mailcow important changes for update from legacy to master

We will update Mailcow from legacy to the newest master version, which contains the following breaking changes:

  1. Login With the update, the login screens for users, domain administrators, and administrators are now separate:

Users log in as usual at the following URL: https://mail.example.com/

Domain administrators now use https://mail.example.com/domainadmin

Administrators use https://mail.example.com/admin

The SOGo web interface is now only accessible via the user login at https://mail.example.com/; after a standard direct redirect to SOGo, the Mailcow settings are still accessible via the link (wrench icon, top right). The Login URL for Roundcube User does not change.

  1. Two-factor authentication (2FA) Users/mail accounts that have 2FA enabled must now use app passwords to log in via mail protocols such as SMTP/IMAP, etc., for example when using a local email client or the Roundcube web interface. Each user can create these after logging into their Mailcow account under "App Passwords".

Take a close look at the changes, update your documentation accordingly, and feel free to contact us at any time if you have any questions or concerns.

Start maintenance window: 29/09/2025 23:00
Stop maintenance window: 30/09/2025 02:00

Past Incidents

Monday 30th November 2020

SaaS: Update MongoDB 4.4.2, scheduled 4 years ago

We will update MongoDB to version 4.4.2.

Start maintenance window: 30/11/2020 23:00 CET
Stop maintenance window: 01/12/2020 02:00 CET

Update GitLab 13.5.4, scheduled 4 years ago

We will update GitLab to version 13.5.4.

Start maintenance window: 30/11/2020 00:00 CET
Stop maintenance window: 01/12/2020 02:00 CET

Saturday 28th November 2020

No incidents reported

Friday 27th November 2020

No incidents reported

Thursday 26th November 2020

No incidents reported

Wednesday 25th November 2020

Update Discourse, scheduled 4 years ago

We will update Discourse to version 2.5.5.

Due to the inplace upgrade feature of Discourse, no downtime will be required.

Start maintenance window: 25/11/2020 13:00 CET
Stop maintenance window: 25/11/2020 16:00 CET

Tuesday 24th November 2020

No incidents reported

Monday 23rd November 2020

Cockpit: Introduction of Ops One ID Login, scheduled 4 years ago

On Monday, 23.11.2020 13:00, the Cockpit login process will be switched to a single sign on approach based on the newly introduced Ops One ID.

On your first login after this change, you have to configure your personal Ops One ID therefore:

  • set new password through the "Forgot Password?" function
  • verify your e-mail address
  • configure 2-factor authentication (TOTP)

This steps will be required after 23.11. 13:00, and can be completed as of now by visting the Ops One ID Portal.

If you have any questions, don't hesitate to contact us.

FAQ

OTP configuration

  • there is only one single OTP configuration per user supported
  • for shared accounts, a single OTP secret is required
    • share OTP secret (Password Manager, oathtool)
    • share OTP setup QR code and scan the same code on multiple devices
  • please be advised that we recommend to use a dedicated user accounts for each person
Cockpit: Version 2.3.4
  • #553 [TASK] login: introduce login based on Ops One ID, see our previously released status announcement for details

Reference: #575

Sunday 22nd November 2020

No incidents reported