Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
GitLab Runner Docker Machine v0.16.2-gitlab.39

We will update GitLab Runner to version Docker Machine v0.16.2-gitlab.39.

Start maintenance window: 21/07/2025 23:00
Stop maintenance window: 22/07/2025 02:00

Mailcow 2025-07-legacy

We will update Mailcow to version 2025-07-legacy.

The release contains a security fix that was backported to the legacy release-train.

Context Info: With the new Mailcow Version 2025-03, some large changes were introduced. Adapting to these changes will take some time, which is why Mailcow is offering a legacy Update path until February 2026. Read more in the Mailcow Documentation

Start maintenance window: 21/07/2025 23:00
Stop maintenance window: 22/07/2025 02:00

Sentry 25.7.0

We will update Sentry to version 25.7.0.

Start maintenance window: 21/07/2025 23:00
Stop maintenance window: 22/07/2025 02:00

Imaginary 20250717_090710

We will update Imaginary to version 20250717_090710.

Start maintenance window: 21/07/2025 23:00
Stop maintenance window: 22/07/2025 02:00

Update Collabora 25.04.4.1.1

We will update Collabora to version 25.04.4.1.1.

Reference: #1589

Start maintenance window: 21/07/2025 23:00
Stop maintenance window: 22/07/2025 02:00

GitLab 18.1.2

We will update GitLab to version 18.1.2.

Start maintenance window: 21/07/2025 23:00
Stop maintenance window: 22/07/2025 02:00

Update GitLab Runner Docker v18.2.0

We will update GitLab Runner Docker to version 18.2.0.

Reference: #54

Start maintenance window: 21/07/2025 23:00
Stop maintenance window: 22/07/2025 02:00

GitLab Runner 18.2.0

We will update GitLab Runner to version 18.2.0.

Start maintenance window: 21/07/2025 23:00
Stop maintenance window: 22/07/2025 02:00

Past Incidents

Saturday 24th June 2023

Cluster Maintenance, scheduled 2 years ago

Two of our SSD disks do report problematic wearout indicator values. For the moment, they still do run fine, but we will replace them out of caution nevertheless. During the rebuild, a higher disk i/o latency is to be expected.

Update 25/06/2023 10:00: Both disk have been replaced successfully.

Start maintenance window: 24/06/2023 18:00
Stop maintenance window: 26/06/2023 06:00

Tuesday 20th June 2023

Cockpit: Version 3.8.0

Version 3.8.0

  • #843 [TASK] prepare 3.8.0 release
  • #847 [TASK] update domain pricing
  • #846 [TASK] add hints about new php versions on older servers
  • #845 [FEATURE] managed server v9 preview
  • #848 [BUG] fixed website name frontend input validation

Reference: #843

Monday 19th June 2023

Confluence 7.19.10, scheduled 2 years ago

We will update Confluence to version 7.19.10.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Traefik 2.10.2, scheduled 2 years ago

We will update Traefik to version 2.10.2.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Sentry 23.6.1, scheduled 2 years ago

We will update Sentry to version 23.6.1.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

OnlyOffice 7.4.0, scheduled 2 years ago

We will update OnlyOffice to version 7.4.0.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Discourse 3.4.0, scheduled 2 years ago

We will update Discourse to version 3.4.0.

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Shibboleth: Security Update XMLTooling, scheduled 2 years ago

An updated version of the XMLTooling library that is part of the OpenSAML and Shibboleth Service Provider software is now available which corrects a server-side request forgery (SSRF) vulnerability.

For details, see Shibboleth Service Provider Security Advisory [12 June 2023].

Start maintenance window: 19/06/2023 23:00
Stop maintenance window: 20/06/2023 02:00

Sunday 18th June 2023

No incidents reported

Saturday 17th June 2023

No incidents reported

Friday 16th June 2023

No incidents reported

Thursday 15th June 2023

No incidents reported

Wednesday 14th June 2023

Network Partial Network Outage

At 14/06/2023 15:44 we detected increased high latencies in the network during maintenance work. This delayed the internal data replication, which in turn led to further latencies in the system. As a result, certain services were no longer available. The situation slowly returned to normal after a structured restart of the affected services.

Our analysis showed that this was not an attack. We have identified a human error as the cause. The confidentiality and integrity of the data was guaranteed at all times.

As an immediate measure, first organisational measures have already been taken. In addition, further infrastructure optimisation is planned for the next few weeks to prevent similar problems in the future.

We apologise for the inconvenience experienced by some of our customers. Thank you for your patience and understanding.

Incident timeline

  • 17:48 [Update] - Services are back in operation. We will closely monitor the situation over the next few hours and then analyse the root cause.
  • 16:53 [Update] - We are still experiencing limited availability of certain services. The affected systems are gradually becoming available again
  • 16:23 [Update] - Affected services are partially available again. But still suffering from poor performance
  • 15:53 - We are experiencing a partial outage of our network and are currently investigating the cause