Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo: Changes to Multi-Server Setups

To improve stability and maintainability of larger Dedicated Matomo installations, we will perform some planned changes to the configuration.

Why this change?

Operating Matomo in a multi-server setup contains some complexity. We will further standardize and optimize the structure of the single parts of the stack, the monitoring and our automation. This will ensure we can further improve stability and performance, while reducing operational overhead and improving maintainability.

Which installations are affected?

These planned changes affect larger Dedicated Matomo installations that we operate on multiple servers. We will perform the planned changes one installation after the other during this 2-day maintenance window.

What does this mean?

  • Tracking of website users will continue without interruption, no tracking-data will be lost.
  • Access to the Matomo GUI for accessing the statistics will be interrupted temporarily for a short period of approx. 30-60 minutes per installation.
  • After the Matomo GUI is accessible again, tracking-data of the current day will show up with a slight delay until the queued tracking-data backlog is processed (duration of this process depends on the amount of tracking-data to be processed from the queue).

You don't have to do or change anything regarding this change.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 16/11/2026 08:00
Stop maintenance window: 17/11/2026 18:00

Mailcow: Changes to Email Alias Forwarding

To improve email deliverability, we will restrict email aliases from forwarding messages to external domains.

Why this change?

Forwarding emails to external providers can cause authentication issues (particularly SPF), resulting in messages being rejected or classified as spam.

What does this mean?

  • Existing aliases will continue to work as usual, unless modified.
  • Forwarding to locally hosted domains remains unaffected.
  • Creating or modifying aliases to forward to external domains will be restricted.
  • External forwarding will remain possible through an alternative method.

For instructions, please see our forwarding guide.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 30/11/2026 23:00
Stop maintenance window: 01/12/2026 02:00

Past Incidents

Monday 27th November 2023

Nextcloud 27.1.4, scheduled 2 years ago

We will update Nextcloud to version 27.1.4.

Start maintenance window: 27/11/2023 23:00
Stop maintenance window: 28/11/2023 02:00

Managed Server Version 8: Debian Updates, scheduled 2 years ago

We will update the following packages:

  • ops-php81/unknown 8.1.26-ops-54717 amd64 [upgradable from: 8.1.25-ops-53724]
  • ops-php82/unknown 8.2.13-ops-54708 amd64 [upgradable from: 8.2.12-ops-53715]
  • libtiff5/oldstable-security 4.2.0-1+deb11u5 amd64 [upgradable from: 4.2.0-1+deb11u4]

Start maintenance window: 27/11/2023 23:00
Stop maintenance window: 28/11/2023 02:00

Managed Server Version 9: Debian Updates, scheduled 2 years ago

We will update the following packages:

  • ops-php81/unknown 8.1.26-ops-54714 amd64 [upgradable from: 8.1.25-ops-53716]
  • ops-php82/unknown 8.2.13-ops-54713 amd64 [upgradable from: 8.2.12-ops-53718]
  • intel-microcode/stable-security 3.20231114.1~deb12u1 amd64 [upgradable from: 3.20230808.1~deb12u1]
  • libtiff6/stable-security 4.5.0-6+deb12u1 amd64 [upgradable from: 4.5.0-6]

Start maintenance window: 27/11/2023 23:00
Stop maintenance window: 28/11/2023 02:00

Managed Server Version 7: Debian Updates, scheduled 2 years ago

We will update the following packages:

  • ops-php81/unknown 8.1.26-ops-54715 amd64 [upgradable from: 8.1.25-ops-53719]
  • libgnutls28-dev/oldoldstable 3.6.7-4+deb10u11 amd64 [upgradable from: 3.6.7-4+deb10u10]
  • libgnutls30/oldoldstable 3.6.7-4+deb10u11 amd64 [upgradable from: 3.6.7-4+deb10u10]
  • libgnutls-dane0/oldoldstable 3.6.7-4+deb10u11 amd64 [upgradable from: 3.6.7-4+deb10u10]
  • libgnutls-openssl27/oldoldstable 3.6.7-4+deb10u11 amd64 [upgradable from: 3.6.7-4+deb10u10]
  • libgnutlsxx28/oldoldstable 3.6.7-4+deb10u11 amd64 [upgradable from: 3.6.7-4+deb10u10]

Start maintenance window: 27/11/2023 23:00
Stop maintenance window: 28/11/2023 02:00

Managed Server Version 7/8/9: Debian Updates, scheduled 2 years ago

We will update the following packages:

Managed Server Version 9 *containerd.io/bookworm 1.6.25-1 amd64 [upgradable from: 1.6.24-1]

Managed Server Version 8

  • containerd.io/bullseye 1.6.25-1 amd64 [upgradable from: 1.6.24-1]

Managed Server Version 7

  • containerd.io/buster 1.6.25-1 amd64 [upgradable from: 1.6.24-1]

Start maintenance window: 27/11/2023 23:00 Stop maintenance window: 28/11/2023 02:00

Roundcube: Update PHP, scheduled 2 years ago

We are upgrading the PHP version used for our Roundcube SaaS. We do not expect any service interruptions.

Start maintenance window: 27/11/2023 23:00
Stop maintenance window: 28/11/2023 02:00

Leihs 7.2.0, scheduled 2 years ago

We will update Leihs to version 7.2.0.

Start maintenance window: 27/11/2023 23:00
Stop maintenance window: 28/11/2023 02:00

Friday 24th November 2023

No incidents reported

Thursday 23rd November 2023

No incidents reported

Wednesday 22nd November 2023

No incidents reported

Tuesday 21st November 2023

Mailcow 2023-11, scheduled 2 years ago

We will update Mailcow to version 2023-11.

Start maintenance window: 21/11/2023 23:00
Stop maintenance window: 22/11/2023 02:00

Cockpit: Version 3.15.0
  • #912 [TASK] streamline release process
  • #914 [TASK] create website: disallow docker as website name
  • #835 [FEATURE] add foundation to include server utilisation graphs
  • #913 [BUGFIX] customer details: allow underscore in technical contacts email address

Reference: #911

Monday 20th November 2023

No incidents reported

Sunday 19th November 2023

No incidents reported

Saturday 18th November 2023

No incidents reported