Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Monday 29th September 2025

Mailcow important changes for update from legacy to master, scheduled 1 month ago

We will update Mailcow from legacy to the newest master version, which contains the following breaking changes:

  1. Login With the update, the login screens for users, domain administrators, and administrators are now separate:

Users log in as usual at the following URL: https://mail.example.com/

Domain administrators now use https://mail.example.com/domainadmin

Administrators use https://mail.example.com/admin

The SOGo web interface is now only accessible via the user login at https://mail.example.com/; after a standard direct redirect to SOGo, the Mailcow settings are still accessible via the link (wrench icon, top right). The Login URL for Roundcube User does not change.

  1. Two-factor authentication (2FA) Users/mail accounts that have 2FA enabled must now use app passwords to log in via mail protocols such as SMTP/IMAP, etc., for example when using a local email client or the Roundcube web interface. Each user can create these after logging into their Mailcow account under "App Passwords".

Take a close look at the changes, update your documentation accordingly, and feel free to contact us at any time if you have any questions or concerns.

Start maintenance window: 29/09/2025 23:00
Stop maintenance window: 30/09/2025 02:00

Monday 4th August 2025

Kibana 8.19.0, scheduled 3 months ago

We will update Kibana to version 8.19.0.

Start maintenance window: 04/08/2025 23:00
Stop maintenance window: 05/08/2025 02:00

Elasticsearch 8.19.0, scheduled 3 months ago

We will update Elasticsearch to version 8.19.0.

Start maintenance window: 04/08/2025 23:00
Stop maintenance window: 05/08/2025 02:00

GitLab Runner 18.2.1, scheduled 3 months ago

We will update GitLab Runner to version 18.2.1.

Start maintenance window: 04/08/2025 23:00
Stop maintenance window: 05/08/2025 02:00

Update GitLab Runner Docker 18.2.1, scheduled 3 months ago

We will update GitLab Runner Docker to version 18.2.1.

Reference: #57

Start maintenance window: 04/08/2025 23:00
Stop maintenance window: 05/08/2025 02:00

Thursday 31st July 2025

No incidents reported

Wednesday 30th July 2025

Managed Server 8: Debian Updates, scheduled 3 months ago

We will update the following packages to the latest version.

  • libfastjson4/oldstable-security 0.99.9-1+deb11u1 amd64 [upgradable from: 0.99.9-1]

Start maintenance window: 30/07/2025 23:00
Stop maintenance window: 31/07/2025 02:00

Tuesday 29th July 2025

Discourse 3.4.7, scheduled 3 months ago

We will update Discourse to version 3.4.7.

Start maintenance window: 29/07/2025 14:00
Stop maintenance window: 29/07/2025 16:00

Monday 28th July 2025

Update Mailpit 1.27.2, scheduled 3 months ago

We will update Mailpit to version 1.27.2.

Reference: #24

Start maintenance window: 28/07/2025 23:00
Stop maintenance window: 29/07/2025 02:00

Managed Server 8: Debian Updates Security, scheduled 3 months ago

We will update the following packages to the latest version.

  • libxml2/oldstable-security 2.9.10+dfsg-6.7+deb11u8 amd64 [upgradable from: 2.9.10+dfsg-6.7+deb11u7]
  • php7.4-cli/oldstable-security 7.4.33-1+deb11u9 amd64 [upgradable from: 7.4.33-1+deb11u8]
  • php7.4-common/oldstable-security 7.4.33-1+deb11u9 amd64 [upgradable from: 7.4.33-1+deb11u8]
  • php7.4-json/oldstable-security 7.4.33-1+deb11u9 amd64 [upgradable from: 7.4.33-1+deb11u8]
  • php7.4-opcache/oldstable-security 7.4.33-1+deb11u9 amd64 [upgradable from: 7.4.33-1+deb11u8]
  • php7.4-phpdbg/oldstable-security 7.4.33-1+deb11u9 amd64 [upgradable from: 7.4.33-1+deb11u8]
  • php7.4-readline/oldstable-security 7.4.33-1+deb11u9 amd64 [upgradable from: 7.4.33-1+deb11u8]

Start maintenance window: 28/07/2025 14:00
Stop maintenance window: 28/07/2025 16:00

Sunday 27th July 2025

No incidents reported

Saturday 26th July 2025

No incidents reported

Friday 25th July 2025

No incidents reported