Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Friday 20th April 2018

No incidents reported

Thursday 19th April 2018

No incidents reported

Wednesday 18th April 2018

No incidents reported

Tuesday 17th April 2018

New Cockpit Version: DNS management

Features

  • Create a dns zone
  • Edit a dns zone (all resource types are supported)
  • Delete a dns zone
  • Configure your dns zone template under Customer > DNS Settings
Managed Server Version 5: configurable nginx log format per server

The new introduced website::wrapper::nginx::log_format setting allows you to overwrite the nginx log format as you wish: https://docs.snowflakeops.ch/5-0-stable/services/website.html#custom-log-format

Closes #277

Monday 16th April 2018

DNS Server migration, scheduled 7 years ago

We will migrate our whitelabel DNS servers to new hosts on Monday, 16th of April. During the maintenance window from Monday 09:00 to Tuesday 12:00, access to the DNS management will be disabled. If you have to change any DNS records during this period, please contact us.

Start maintenance window: Mon 16.04.2018 09:00 CEST End maintenance window: Tue 17.04.2018 12:00 CEST

Update Mon 16.04.2018 17:45 CEST

Migration was completed sucessfully. Please note that the address to access the current DNS management was changed to https://nsadmin.snowflakehosting.ch/. We will remove this interface in favour of a cockpit integration soon.

Sunday 15th April 2018

No incidents reported

Saturday 14th April 2018

No incidents reported