Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Wednesday 25th April 2018

No incidents reported

Tuesday 24th April 2018

No incidents reported

Monday 23rd April 2018

Managed Server Version 5: ProFTPD certificate options

By now, ProFTPD used a default certificate with CN=*.snowflakehosting.ch on each server. There was no possibility to override the certificate with another one.

With this change, we added the options tls_key, tls_crt, tls_key_file, tls_crt_file which you can use according to the updated documentation.

Without setting on of those options, a self signed certificated bearing the hostname of the server will be created and used for ProFTPD by default.

Closes #302

Sunday 22nd April 2018

No incidents reported

Saturday 21st April 2018

No incidents reported

Friday 20th April 2018

Managed Server Version 5: elasticsearch update, scheduled 7 years ago

elasticsearch 5.6 was updated to the latest version.

  • elasticsearch/stable 5.6.9 all [upgradable from: 5.6.8]
  • Release Notes: https://www.elastic.co/guide/en/elasticsearch/reference/5.6/release-notes-5.6.9.html
Managed Server Version 4: mysql update, scheduled 7 years ago

mysql-server and mysql-client was updated to the latest version.

  • Release Notes: https://dev.mysql.com/doc/relnotes/mysql/5.5/en/news-5-5-60.html

Thursday 19th April 2018

No incidents reported