Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Thursday 30th September 2021

Version 5 Managed Server Version 5: Client Connection Errors to Let's Encrypt Certificates

On September 30, 2021, an intermediate certificate used in Let's Encrypt certificates did expire. Even though those certificates are signed with another, valid certificate path, openssl version prior 1.1.0 will use the former, now invalid path to validate a connection. This does affect our managed server version 5 (EOL May 2020). If you encounter any problems, please consider upgrading your server to a new, supported version. If you require the implementation of a short-term workaround, please contact us to validate all possible options.

Technical Details:

  • affected Certificate: DST Root CA X3
  • affected OpenSSL version: older than 1.1.0
  • affected Debian version: 8 (Jessie) and older
  • affacted Ops One Managed Server Version: 5 and older
  • Let's Encrypt Article

Wednesday 29th September 2021

Managed Server Version 8: TYPO3 v11.4.0

We've just released TYPO3 v11.4.0 – the last sprint release of the 11.x release series before TYPO3 v11 LTS is out.

TYPO3 v11.4 ships with new features for editors, improvements for site admins and integrators as well as developers.

For details about the release, please see:

https://typo3.org/article/typo3-version-114-into-new-galaxies

reference opensource/puppet-modules#1052

Managed Server Version 7: TYPO3 v11.4.0

We've just released TYPO3 v11.4.0 – the last sprint release of the 11.x release series before TYPO3 v11 LTS is out.

TYPO3 v11.4 ships with new features for editors, improvements for site admins and integrators as well as developers.

For details about the release, please see:

https://typo3.org/article/typo3-version-114-into-new-galaxies

reference opensource/puppet-modules#1052

Tuesday 28th September 2021

No incidents reported

Monday 27th September 2021

Managed Server Version 8: Reboot, scheduled 4 years ago

To load new kernel versions, we will reboot all Managed Server during our next maintenance window.

Start maintenance window: 27/09/2021 23:00
Stop maintenance window: 28/09/2021 03:00

Managed Server Version 6: Openssl Update, scheduled 4 years ago

We will update the following packages to the latest version.

libssl-dev/oldoldstable 1.1.0l-1~deb9u4 amd64 [upgradable from: 1.1.0l-1~deb9u3]
libssl-doc/oldoldstable 1.1.0l-1~deb9u4 all [upgradable from: 1.1.0l-1~deb9u3]
libssl1.1/oldoldstable 1.1.0l-1~deb9u4 amd64 [upgradable from: 1.1.0l-1~deb9u3]
openssl/oldoldstable 1.1.0l-1~deb9u4 amd64 [upgradable from: 1.1.0l-1~deb9u3]

Start maintenance window: 27/09/2021 23:00
Stop maintenance window: 28/09/2021 01:00

SaaS: Update MongoDB 4.4.9, scheduled 4 years ago

We will update MongoDB to version 4.4.9.

Start maintenance window: 27/09/2021 23:00
Stop maintenance window: 28/09/2021 02:00

Sunday 26th September 2021

No incidents reported

Saturday 25th September 2021

No incidents reported

Friday 24th September 2021

No incidents reported