Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Tuesday 19th October 2021

dbadmin: Introduction of Ops One ID Login, scheduled 4 years ago

On Tuesday, the 19.10.2021, we will add support for our Ops One ID to the central database administration. This will increase security by preventing direct access to dbadmin.

During following maintenance window, interruptions of the service are to be expected.

Start maintenance window: 19/10/2021 09:00
Stop maintenance window: 19/10/2021 11:00

Don't hesitate to contact us if you have any questions or uncertainties.

Wednesday 6th October 2021

No incidents reported

Tuesday 5th October 2021

No incidents reported

Monday 4th October 2021

Update GitLab 14.2.5, scheduled 4 years ago

We will update GitLab to version 14.2.5.

Start maintenance window: 05/10/2021 00:00 CEST
Stop maintenance window: 05/10/2021 02:00 CEST

Cluster Maintenance, scheduled 4 years ago

We are performing maintenance on our Nutanix cluster. During this time, there may be higher disk i/o.

Start maintenance window: 04/10/2021 23:00
Stop maintenance window: 05/10/2021 06:00

Sunday 3rd October 2021

No incidents reported

Saturday 2nd October 2021

No incidents reported

Friday 1st October 2021

No incidents reported

Thursday 30th September 2021

Version 5 Managed Server Version 5: Client Connection Errors to Let's Encrypt Certificates

On September 30, 2021, an intermediate certificate used in Let's Encrypt certificates did expire. Even though those certificates are signed with another, valid certificate path, openssl version prior 1.1.0 will use the former, now invalid path to validate a connection. This does affect our managed server version 5 (EOL May 2020). If you encounter any problems, please consider upgrading your server to a new, supported version. If you require the implementation of a short-term workaround, please contact us to validate all possible options.

Technical Details:

  • affected Certificate: DST Root CA X3
  • affected OpenSSL version: older than 1.1.0
  • affected Debian version: 8 (Jessie) and older
  • affacted Ops One Managed Server Version: 5 and older
  • Let's Encrypt Article