Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Monday 10th January 2022

Update GitLab 14.5.2, scheduled 3 years ago

We will update GitLab to version 14.5.2.

Start maintenance window: 10/01/2022 23:00
Stop maintenance window: 11/01/2022 02:00

OnlyOffice Migration, scheduled 3 years ago

We will migrate OnlyOffice to a new server.

  • If you use OnlyOffice in a private Nextcloud you do not need to do anything

Start maintenance window: 10/01/2022 23:00
Stop maintenance window: 11/01/2022 02:00

Cluster Maintenance, scheduled 3 years ago

We are performing maintenance on our Nutanix cluster. During this time, there may be higher disk i/o.

Start maintenance window: 10/01/2022 23:00
Stop maintenance window: 11/01/2022 06:00

Tuesday 4th January 2022

No incidents reported

Monday 3rd January 2022

Roundcube 1.5.2, scheduled 3 years ago

We will update Roundcube to the latest version 1.5.2.

Start maintenance window: 03/01/2022 23:00 CET
Stop maintenance window: 03/01/2022 24:00 CET

Cluster Maintenance, scheduled 3 years ago

We are performing maintenance on our Nutanix cluster. During this time, there may be higher disk i/o.

Start maintenance window: 03/01/2022 23:00
Stop maintenance window: 04/01/2022 06:00

Managed Server Version 7: Composer 2.2.3

Composer was updated to version 2.2.3.

Reference #1111

Managed Server Version 8: Composer 2.2.3

Composer was updated to version 2.2.3.

Reference #1111

Sunday 2nd January 2022

No incidents reported

Saturday 1st January 2022

No incidents reported

Friday 31st December 2021

No incidents reported

Thursday 30th December 2021

No incidents reported

Wednesday 29th December 2021

No incidents reported

Monday 27th December 2021

Cockpit Maintenance, scheduled 3 years ago

Our customer portal Cockpit will be updated and migrated to a new system. During this time, individual functions might be delayed or unavailable for a short period of time.

Start maintenance window: 27/12/2021 09:00 CET
Stop maintenance window: 31/12/2021 17:00 CET

The actual migration is planned for Tuesday, December 28th. During this window, access to the Cockpit will be disabled altogether.

Start migration window: 28/12/2021 13:00 CET
Stop migration window: 28/12/2021 22:00 CET

Update Tuesday, December 28th

  • the migration was conducted successfully
  • all aspects have been tested and access is allowed to all customers again
  • we will monitoring all changes closely over the next days

Update Thursday, December 30th

  • this migration is considered complete as we did not encounter any problems so far