Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Keycloak 26.4.4

We will update Keycloak to version 26.4.4.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Tuesday 25th January 2022

Update Elasticsearch 7.16.3, scheduled 3 years ago

We will update Elasticsearch to version 7.16.3.

Start maintenance window: 24/01/2021 23:00
Stop maintenance window: 25/01/2021 02:00

Monday 24th January 2022

Update OnlyOffice 7.0.0, scheduled 3 years ago

We will update OnlyOffice to version 7.0.0

Start maintenance window: 24/01/2021 23:00 Stop maintenance window: 25/01/2021 02:00

Saturday 22nd January 2022

No incidents reported

Friday 21st January 2022

No incidents reported

Thursday 20th January 2022

No incidents reported

Wednesday 19th January 2022

No incidents reported

Tuesday 18th January 2022

Outage Backup Server Managed Server Version 3-6

Triggered by a planned reboot our offsite backup server for managed server version 3-6 does not start anymore. This does not affect the actual backup data, but no new backups are created at the moment.

Update 19.01.2022 10:30

The problem was found and fixed. For the affected managed server versions 3-6, no backup was created on in the night between January 18th and 19th. We will monitor the situation closely to make sure all subsequent backups will be created correctly.

Monday 17th January 2022

Managed Server Version 7/8: Reboot, scheduled 3 years ago

To ensure that all services and libraries use the new DNS servers, we reboot all servers.

Start maintenance window: 17/01/2022 23:00
Stop maintenance window: 18/01/2022 02:00

Sunday 16th January 2022

No incidents reported