Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Monday 22nd June 2020

Managed Server Version 7: php 7.4 update, scheduled 5 years ago

We will update the following packages to the latest version.

ops-php74/unknown 7.4.7-ops-19471 amd64 [upgradable from: 7.4.6-ops-19372]

Start maintenance window: 22/06/2020 23:00 CEST
Stop maintenance window: 22/06/2020 23:00 CEST

Thursday 18th June 2020

Network DDoS Attack

Due to a ongoing DDoS attack, our network is only partially reachable. We are in process of eliminating the traffic in question.

Update 08:13: The traffic in question was identified and blocked, all services are reachable again. We will monitor the situation closely.

Update 09:14: Our mitigation measures proofed to be reliable.

Wednesday 17th June 2020

Update Dedicated Nextcloud v18.0.6, scheduled 5 years ago

We will update Nextcloud to Version v18.0.6 and change php version from 7.2 to 7.4

https://nextcloud.com/changelog/#latest18

Start maintenance window: 17/06/2020 08:00 CET
Stop maintenance window: 17/06/2020 12:00 CET

Tuesday 16th June 2020

Update Private and Shared Nextcloud v18.0.6, scheduled 5 years ago

We will update Nextcloud to Version v18.0.6 and change php version from 7.2 to 7.4

https://nextcloud.com/changelog/#latest18

Start maintenance window: 16/06/2020 07:00 CET
Stop maintenance window: 16/06/2020 12:00 CET

Monday 15th June 2020

No incidents reported

Sunday 14th June 2020

No incidents reported

Saturday 13th June 2020

No incidents reported

Friday 12th June 2020

No incidents reported