Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo 5.2.2

We will update Matomo to version 5.2.2.

Start maintenance window: 17/11/2025 14:00
Stop maintenance window: 17/11/2025 17:00

Cockpit Maintenance: Login provider migration

On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m., we will be replacing the existing user management system.

The cockpit will not be available during this time. This is a complete change of the login infrastructure. For this reason, the existing password and two-factor authentication (TOTP, passkey) cannot be transferred, and a one-time password reset will be necessary.

All cockpit users were also informed by e-mail.

FAQ / Frequently asked questions

Q: When will the changeover take place?
A: On Monday, November 17, 2025, between 6:00 p.m. and 10:00 p.m.

Q: Can I continue to use the cockpit during the changeover?
A: No, the cockpit will not be available for the duration of the maintenance window.

Q: Do I need to do anything before November 17, 2025?
A: No, you do not need to do anything in advance.

Q: Do I need to do anything after November 17, 2025?
A: Yes, reset your password and 2FA the next time you log in.

Q: Can I set the same password again?
A: Yes, you are free to do so.

Q: Will the existing 2FA remain in place?
A: No, 2FA must also be reset.

Start maintenance window: 17/11/2025 18:00
Stop maintenance window: 17/11/2025 22:00

Elasticsearch 8.19.7

We will update Elasticsearch to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Kibana 8.19.7

We will update Kibana to version 8.19.7.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

GitLab Runner Configuration Update

We will update our GitLab Runner configuration.

Reference: oe/saas/gitlab-runner#76

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Keycloak 26.4.5

We will update Keycloak to version 26.4.5.

Start maintenance window: 17/11/2025 23:00
Stop maintenance window: 18/11/2025 02:00

Past Incidents

Monday 11th January 2021

Managed Server Version 7: Update PHP 7.4.14, scheduled 4 years ago

We will update PHP 7.4 to version 7.4.14.

Start maintenance window: 11/01/2021 23:00 CET
Stop maintenance window: 12/01/2021 02:00 CET

Managed Server Version 6/7: Update Docker, scheduled 4 years ago

We will update Docker on Server Version 7 to the latest version 20.10.2 and on Server Version 6 to the latest version 19.03.14.
Please make sure your containers are starting automatically, as we have to restart the Docker daemon to complete this update.

Start maintenance window: 11/01/2020 23:00 CET
Stop maintenance window: 11/01/2020 24:00 CET

SaaS: Update MongoDB 4.4.3, scheduled 4 years ago

We will update MongoDB to version 4.4.3.

Start maintenance window: 11/01/2021 23:00 CET
Stop maintenance window: 12/01/2021 02:00 CET

Saturday 9th January 2021

No incidents reported

Friday 8th January 2021

No incidents reported

Thursday 7th January 2021

Security Update GitLab 13.6.4, scheduled 4 years ago

We will update GitLab to version 13.6.4.

Start maintenance window: 07/01/2018 23:00 CET
Stop maintenance window: 08/01/2018 02:00 CET

Wednesday 6th January 2021

Cluster Cluster Performance Issues

Due to maintenance work on our cluster, performance of certain services are degraded. We will restore the usual performance as soon as possible and further investigate the root cause afterwards.

Update 11:15

Latency is still slightly higher than usual but in green range again. We'll monitor the situation closely.

Update 12:15

Latency is back to normal. We will further investigate the root cause now.

Tuesday 5th January 2021

No incidents reported

Monday 4th January 2021

No incidents reported

Sunday 3rd January 2021

No incidents reported