Ops One AG platform status and maintenance announcements. Times are indicated in local Swiss time. https://opsone.ch/.
All systems are operational
Scheduled Maintenance
Matomo: Changes to Multi-Server Setups

To improve stability and maintainability of larger Dedicated Matomo installations, we will perform some planned changes to the configuration.

Why this change?

Operating Matomo in a multi-server setup contains some complexity. We will further standardize and optimize the structure of the single parts of the stack, the monitoring and our automation. This will ensure we can further improve stability and performance, while reducing operational overhead and improving maintainability.

Which installations are affected?

These planned changes affect larger Dedicated Matomo installations that we operate on multiple servers. We will perform the planned changes one installation after the other during this 2-day maintenance window.

What does this mean?

  • Tracking of website users will continue without interruption, no tracking-data will be lost.
  • Access to the Matomo GUI for accessing the statistics will be interrupted temporarily for a short period of approx. 30-60 minutes per installation.
  • After the Matomo GUI is accessible again, tracking-data of the current day will show up with a slight delay until the queued tracking-data backlog is processed (duration of this process depends on the amount of tracking-data to be processed from the queue).

You don't have to do or change anything regarding this change.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 16/11/2026 08:00
Stop maintenance window: 17/11/2026 18:00

Mailcow: Changes to Email Alias Forwarding

To improve email deliverability, we will restrict email aliases from forwarding messages to external domains.

Why this change?

Forwarding emails to external providers can cause authentication issues (particularly SPF), resulting in messages being rejected or classified as spam.

What does this mean?

  • Existing aliases will continue to work as usual, unless modified.
  • Forwarding to locally hosted domains remains unaffected.
  • Creating or modifying aliases to forward to external domains will be restricted.
  • External forwarding will remain possible through an alternative method.

For instructions, please see our forwarding guide.

If you have any questions, do not hesitate to contact us.

Start maintenance window: 30/11/2026 23:00
Stop maintenance window: 01/12/2026 02:00

Past Incidents

Monday 3rd January 2022

Cluster Maintenance, scheduled 4 years ago

We are performing maintenance on our Nutanix cluster. During this time, there may be higher disk i/o.

Start maintenance window: 03/01/2022 23:00
Stop maintenance window: 04/01/2022 06:00

Saturday 1st January 2022

No incidents reported

Friday 31st December 2021

No incidents reported

Thursday 30th December 2021

No incidents reported

Wednesday 29th December 2021

No incidents reported

Tuesday 28th December 2021

Cockpit: Version 3.0.0
  • #690 [TASK] update Node.js version
  • #690 [TASK] update Meteor framework
  • #697 [TASK] migrate Cockpit application and database into container based setup
  • #602 [FEATURE] use internal DNS resolver with forced TTL to speedup server creation
  • #702 [FEATURE] website details: add all newer available types as disabled options on older servers
  • #714 [BUGFIX] server list: fix discount calculation on old servers without discount field

Please note: Currently, access to Cockpit is disabled due to our maintenance window. We will re-enable public access after having checked all aspects of this migration. Please see our status page for updates informations.

Reference: #712

Monday 27th December 2021

Cockpit Maintenance, scheduled 4 years ago

Our customer portal Cockpit will be updated and migrated to a new system. During this time, individual functions might be delayed or unavailable for a short period of time.

Start maintenance window: 27/12/2021 09:00 CET
Stop maintenance window: 31/12/2021 17:00 CET

The actual migration is planned for Tuesday, December 28th. During this window, access to the Cockpit will be disabled altogether.

Start migration window: 28/12/2021 13:00 CET
Stop migration window: 28/12/2021 22:00 CET

Update Tuesday, December 28th

  • the migration was conducted successfully
  • all aspects have been tested and access is allowed to all customers again
  • we will monitoring all changes closely over the next days

Update Thursday, December 30th

  • this migration is considered complete as we did not encounter any problems so far

Sunday 26th December 2021

No incidents reported